Refund and Cancellation Policy

Last updated: October 21, 2023

Unless otherwise specified, purchases Teachec online shop are not refundable after purchase. Access to the product is granted a few minutes after payment; the right of withdrawal is therefore automatically waived after purchase.

It is essential to understand and agree to the following terms before enrolling in our courses or subscribing to our services. Therefore, please carefully review the course details, curriculum, and any available previews before making a purchase decision.

1. Subscription Cancellation

  • 1.1. Cancellation by Learners: Subscribers can cancel their subscription at any time by accessing their account settings. Upon cancellation, subscribers will not be billed for future subscription periods.

  • 1.2 Cancellation by Teachec: Teachec reserves the right to cancel a learner’s subscription without issuing any refunds under the following circumstances:

    • Suspected Content Misuse: If we have reason to believe that a subscriber is downloading course content with the intention of reselling, sharing, or distributing it without authorization.

    • Refund Requests After Course Purchase: Subscribers who have benefited from the course content and then request a refund will not be eligible for a refund. Purchasing the course implies acceptance and satisfaction with its content.

2. Reporting Violations

If you suspect any misuse of course content or believe that a refund request is made in violation of our policy, please report it to our support team immediately at Contact@consulting.teachec.com. We will investigate and take appropriate actions.

3. Dispute Resolution

If you have concerns regarding the application of this policy or believe that a refund should be issued based on exceptional circumstances, you may contact our support team at Contact@consulting.teachec.com. We will review your case on a case-by-case basis and may consider refunds in exceptional circumstances.

4. Modifications to the Policy

Teachec reserves the right to modify this “No Refund and Cancellation Policy” at any time. Any changes to the policy will be communicated to users via email or by posting a notice on our website.

By enrolling in our courses or subscribing to our services, you acknowledge that you have read, understood, and agreed to comply with this “No Refund and Cancellation Policy.”

Effective Date: November 1st 2023

How can you contact us about this policy?

If you have questions or comments about this policy, you may email us at info@passyourmath.com or by post to:

Teachec
Office 5025 321-323 High Road, Chadwell Heath
Essex, United Kingdom
RM6 6AX